Pantry · Support · Pre-Launch
We’re making room for your questions.
Pantry is in development. New Tab’s secure public contact route is the right place for product, privacy, and pre-launch questions.
Pantry by New Tab Web Solutions, LLC
Delete your Pantry account
If you use Pantry and want your account and associated Pantry data deleted, you can start a request through the existing New Tab support form. Pantry does not currently have an automated in-app account-deletion button, so this is a manual request and review process.
To help us identify the right account, use the email address associated with your Pantry account and clearly write Pantry account deletion in the subject and message. You may also include the account holder's name and any household context that helps us identify the request. Do not send your password, access token, or other credentials.
What the request covers
When a deletion request is verified and processed, the requested scope is the identified Pantry account and associated user data held in active Pantry records. This includes the account profile and credential records, household membership, inventory and inventory activity, shopping and price records, recipes and meal-plan records, access tokens, and Pantry item images where they belong to that account or household.
Some Pantry information is shared at the household level. New Tab must review shared records so that data belonging to other authorized household members is not incorrectly removed.
Retention information
The current Pantry implementation and Privacy Policy do not define a fixed retention period or a completed account-deletion workflow. We therefore do not promise immediate deletion or invent a specific number of days. Limited records may need to be retained for legal, security, fraud-prevention, dispute-resolution, or backup purposes, but the applicable categories and retention periods have not yet been finalized.
Read the Pantry Privacy Policy for the current limitation and contact us if you need clarification about a request.
Contact New Tab
How can we help?
Use the existing New Tab contact form and mention Pantry in the subject or message. It keeps product and privacy questions in the site’s established secure contact workflow.
Open the contact form